Kottbusser Damm 79
You can shop our products through our web store. If you have any questions please contact clemens(at)ignant.de. All merchandise remains our property until payment is fulfilled.
Any attempts of frauds will be reported to the Police. iGNANT reserves the right to cancel, hold on to, or further investigate an order at suspicion, even if delivery time is affected.
No other payment options in addition to those displayed at checkout is accepted.
iGNANT holds the right to have minor deviations related how material, color, weight, measurements, or manufacturing, appear on our web store. This also includes type faults, price and stock changes.
All prices include German VAT (19 %)
We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment. Please also note that items must be returned with all of the barcode tags intact.
You may cancel your contract within 14 days without giving reasons in written form (for example, letter, e-mail) or – if the goods before the deadline – by returning the goods. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
Kottbusser Damm 79
If the customer uses his right of withdrawal the regular cost of return are imposed if the price of the goods does not exceed the sum of 40 euros. In all other cases, the seller bears the cost of the return. Not parcel things will be picked up. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.
If the product is defect, damaged or if the return is due to a mistake made by us, we will in this case bear or reimburse the delivery cost. Please report the reclamation to us before returning the product, then return the product together with your receipt.
These terms and conditions apply to all sales, supplies and services of the seller, the customer buys on http://www.ignant.com/mshop/.
Customers are both consumers and entrepreneurs, as consumer means any natural person who enters into a transaction for a purpose that can be attributed neither commercial nor their independent vocational activity. In contrast, a contractor is any natural or legal person or a legal partnership that in concluding a contract as part of their professional or commercial activity.
Conclusion of Contract:
The products in the online shop of the seller submits a legally binding purchase offer to the customer. The customer can purchase the offer in writing, by fax, by email or via the online shop integrated in the site. If you buy via the online order form, the customer has to enter his personal data and click the button “Order Now”. This final step of the ordering process is a legally binding contract. Before submitting the order, all entries can be corrected on the normal keyboard and mouse functions and has to be confirmed in a confirmation window and there can also be corrected using the usual Tatstatur and mouse functions.
The seller will confirm the receipt of the offer (fax or email). The seller is entitled to accept the offer of the customer within five working days of receipt from the seller.
The checkout and contact can be sent via email after automated checkout. The customer must ensure that e-mail address is correct so that e-mails from the seller can be received. In particular, the customer has to ensure in the use of spam filters, that all of the seller or its service providers to the checkout sent mails can be delivered.
Price and Payment:
The prices quoted by the Seller are intended as a final and they include all price components, including the legal German VAT which in turn is reported separately. To the price components include packaging and shipping costs that are awarded separately in the respective product description in the offer. Invoices of the seller are as per agreement by cash in advance, payable by cash or by invoice. Deliveries abroad only against advance payment.
If prepayment is agreed, payment has to be made within 7 days after the contract is made. This is the date the money is received by the seller. Otherwise, the purchase price shall be paid within 14 days from the receipt of the first request for payment without deduction, unless otherwise agreed.
By submitting an order to us through our site, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full.
The delivery of goods is carried out regularly on the shipping routes and to the customer’s delivery address you enter at the checkout. We have everything You can buy on the Webshop in stock. During completion of the transaction only the vendor delivery address is relevant. If delivery is not possible the contracted delivery company will return the goods to the seller’s expense.
Damaged goods shall be reported at the pick-up point. If You notice the damage after receiving the package please contact us. When returning it You are responsible for the goods.
Retention of title:
The delivered goods remains with the seller until full payment of the Seller’s property.
Liability for defects:
If there is a defect of the goods, the statutory provisions apply. Deviating from this is possible.
All information concerning your credit card is encrypted and secured. Most web browsers use symbols or the guide https:// to show that the page You are visiting is secured. We will not leave or sell your personal information to third-parties without your permission.
Events outside our control:
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control including Acts of God, fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities. This does not affect your statutory rights.
All legal relationships between the parties the law of the Federal Republic of Germany is applied except for the exclusion of the laws on the international sale of goods.